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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All NPP E'KRA products

The group "New Technologies" offers for review the products of the plant NPP E'KRA: microprocessor-based protection devices, oscilloscopes, microprocessor-based emergency automation devices, soft-start devices
  • Damage location detection cabinets NPP E'KRA
    Damage location detection cabinets
    SHE2607 92X and others.
  • Central alarm cabinets NPP E'KRA
    Central alarm cabinets
    SHE2607 130 (130130) and others.
  • Emergency event registration cabinets NPP E'KRA
    Emergency event registration cabinets
    SEE 233 0150 and others .
  • Cabinets for technological communication networks NPP E'KRA
    Cabinets for technological communication networks
    SHE 12X 0100 (SHNE 2703) and others.
  • Operational lock Cabinets NPP E'KRA
    Operational lock Cabinets
    SEE 243 0502 and others .
  • Secondary switching cabinets NPP E'KRA
    Secondary switching cabinets
    SHZV-120, SHZN, SEAM, SHUR, etc.
  • Cabinets, connection control terminals NPP E'KRA
    Cabinets, connection control terminals
    SEE 243 0112 and others .
  • Cabinets of SSPI-TM NPP E'KRA
    Cabinets of SSPI-TM
    SHE2608.10.006 and others.
  • Control cabinets NPP E'KRA
    Control cabinets
    SHU et al.
  • Interface cabinets NPP E'KRA
    Interface cabinets
    SHPKA-K-2, SHPKA-V-2, etc.
  • AIS Cabinets NPP E'KRA
    AIS Cabinets
    SHNE 9500, SHNE 9503, etc.
  • Cabinets RZA 110-750 kV NPP E'KRA
    Cabinets RZA 110-750 kV
    SHE2607 021021 and others.
  • Cabinets of communication systems for RS and PA NPP E'KRA
    Cabinets of communication systems for RS and PA
    SEE 25X 0101 and others.
  • Devices of communication systems for RE and PA NPP E'KRA
    Devices of communication systems for RE and PA
    EKRA 253-0201 VCHPP and others.
  • REA of generation objects NPP E'KRA
    REA of generation objects
    SHNE 1150 and others.
  • RPA of industrial enterprises NPP E'KRA
    RPA of industrial enterprises
    EKRA 217 and others .
  • Alternating current distribution NPP E'KRA
    Alternating current distribution
    NKU-BS-VD and others.
  • Direct current distribution NPP E'KRA
    Direct current distribution
    SHPT, SHOT, etc.
  • Charging and powering devices NPP E'KRA
    Charging and powering devices
    TZPU, ZPU-10, etc.
  • Conversion of analog and digital signals NPP E'KRA
    Conversion of analog and digital signals
    BE2704V750 and others.
  • Single time management systems NPP E'KRA
    Single time management systems
    SHE2608.10.015 and others.
  • Insulation control systems NPP E'KRA
    Insulation control systems
    SHE2607 141, SHE2114, etc.
  • Equipment monitoring systems NPP E'KRA
    Equipment monitoring systems
    SHNE 9401 and others .
  • Transient monitoring systems NPP E'KRA
    Transient monitoring systems
    EKRA-SMPR and others.
  • Data collection and transmission devices NPP E'KRA
    Data collection and transmission devices
    A01, A02, etc.
  • Electric motor excitation stations NPP E'KRA
    Electric motor excitation stations
    SPVD-B and others.
  • Soft-start devices NPP E'KRA
    Soft-start devices
    SHPTU-D, SHPTU-T, etc.
  • Frequency converters NPP E'KRA
    Frequency converters
    ESN, EMSN, etc.
  • Uninterruptible power supply systems NPP E'KRA
    Uninterruptible power supply systems
    INS, SHAB, and others.
  • Emergency automation NPP E'KRA
    Emergency automation
    SEE 22X 09XX and others.
  • Differential current sensors NPP E'KRA
    Differential current sensors
    DDT-25, DDT-100, DDT-150, etc.
  • Equipment for automation systems and automated control systems NPP E'KRA
    Equipment for automation systems and automated control systems
    SHNE 208X and others.
  • Auxiliary units and converters NPP E'KRA
    Auxiliary units and converters
    EM-FCR-01 and others.
  • Equipment for educational centers NPP E'KRA
    Equipment for educational centers
    RPA 6-35 kV, etc.
  • Block-modular buildings NPP E'KRA
    Block-modular buildings
    BNKU, ZRU, etc.
  • Software NPP E'KRA
    Software
    EKRASMS, Stator, etc.

NEW TECHNOLOGIES GROUP

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